Activity 1 - Business Comunication: An Introduction

 Hello, everyone. Here are my responses to the questions made in the first lecture. Feel free to give any feedback.

1.- How do you define communication?

Communication is a form of language that allows to share different ideas, opinions, and perspectives to those who participate. It is necessary that those who participate listen carefully to what the other say, so they can have a response, otherwise, effective communication will not be possible.  

 

2.- What is the role of communication in management of business?

To be successful in business it is very important to have an effective communication. And for a business to achieve their goals efficiently the communication between all their elements needs to be effective, so there is no room for misunderstandings or double meanings. When there is a necessity to work on something or a discussion going on having an effective communication can be solved quickly, without holding up other processes for a long time.

 

3.- What are the different purposes of communication? Briefly explain any five of them.

- For Information: Either is individual or in groups it’s necessary to know how to exchange knowledge, and this information must be precise and shared in a way that is fully understandable to the recipient, whoever they may be.

- For Direction: When superiors have orders or information that must be sent to lower levels, effective communication must be used to enable these workers to understand what and how to do what they are being asked to do.

- For Influencing: Communication it’s a very powerful tool that can be used to influence people either negatively or positively. You just need to know how to use it and be able to convey your own ideas in a way that can convince those around you that things are the way you want them to be.

- For Evaluation: For this purpose, is used to check whether what should have been done was actually done and if there were any errors in the process, why they were made and how they can be improved.

- For Instruction: Communication must be clear and concise when giving indications of the steps to follow in order to carry out what is ordered or requested and that it comes out as expected.

 

4.- Discuss the different situations when the communication exists.

It initiates with a message needed to be given, then there must be a receiver who will take the message, analyze it, and based on his perception and understanding give his feedback.

 

5.- “Communication is an exchange of facts, ideas, opinions and emotions by two or more persons.” Explain the statement and discuss the role of feedback in communication.

When there is an exchange of ideas, opinions or facts that are being discussed by two or more people, in order to have an effective communication, it is necessary to understand what was heard and then add a point by the receiver that gives way to an important and interesting exchange of the topics under discussion and feedback what is being said.

 

6.- “Communication is the two-way process”. Explain.

One can’t communicate something if there is no one else to give some feedback of what is being said. For that reason, to have an effective communication there needs to be two or more people who can exchange ideas or opinions.

 

7.- Discuss the elements of communication process.

First it must exist that you send the information you want, that information is transformed into a message which is the idea of that information arranged so that it is understood. Then it is necessary to choose the way in which this message will be transmitted and distributed to those to whom it is addressed, and those who receive it become recipients. Once the message has been received, it has to be decoded and understood what it is trying to transmit to be able to give feedback once the receiver's own thinking has been applied. Sometimes there are mistakes made when trying to give or receive the message that needs to be clarified

 

8.- Give three examples of brain drain in communication process.

- Age barrier.

- Different languages.

- Lack of feedback.